Recommendations

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Blog: Blog2

Jun 282 min read

The Better Way to take Meeting Notes

If you've ever wished for a better way to take meeting notes, you're going to want to know about Fathom.

Aug 20, 20235 min read

Why TidyCal Keeps Getting Better and what it teaches us about the value of Customer Delight

TidyCal constantly gets better, with more features and benefits added often. The added cost to customers? $0. Here's why that's so smart.

Sep 29, 20221 min read

Thinking About The Metaverse

It's easy to laugh at the idea of "the metaverse" today, especially with all the (over)hype it gets on a regular basis. But remember this...

Jul 10, 20226 min read

Rogers, "Sorry" is Not Enough

People need to be held accountable when mistakes happen. A sincere apology is a good and necessary first step. But it's only the first step.

May 16, 20224 min read

Earning Customer Love

Do you want to know how to earn a customer's love? Let me tell you how a coffee equipment company earned mine...

Mar 11, 20223 min read

Be Curious, not Judgmental

The best advice I've heard in the past few years came from what is arguably one of the best moments of TV ever to appear on our screens.

Dec 26, 20214 min read

What I Read in 2021...

What follows is a list of the books I read in 2021 as part of my book club, and why I think you might enjoy them too...

Nov 26, 20215 min read

That Holiday Shopping...

If you're super-organized, super-frugal, or both (like me), today might be the best day to start your holiday shopping...

Nov 10, 20211 min read

Life of Ryan

The Wall Street Journal recently did a cover story on Ryan Reynolds, and it's worth a read...

Jun 29, 20214 min read

My Favourites (So Far)...

I've written 250 blog posts since I began this blog 18 months ago. Here is a list of my favourites so far...

Mar 1, 20217 min read

My Sipscription

Of all my subscriptions, the coffee "sipscription" I'll enjoy this month is the most innovative. Here's why the program is a great idea...

Feb 21, 20213 min read

Better than Free Money

Exclusivity is an incredibly powerful incentive to offer new users...

Dec 16, 20205 min read

Great Reads

If you're looking for something to read, these books are ones I've personally enjoyed reading over the past year.

Sep 17, 20205 min read

Aligning Interests

Ensuring your interests are aligned with those with whom you do business is absolutely critical...

Disclosure: As an Amazon Affiliate and a member of select other referral programs, I may earn a commission if you click on links found within my blog posts and subsequently make a purchase. The commissions earned are negligible, and while they help fund this website, they do not influence my opinions in any way.